Secure Telehealth Chat -
The new cornerstone of care delivery

HIPAA compliant real-time and asynchronous chat features seamlessly integrated in your video calls & scheduling

Don't feel like talking - send a chat

HIPAA & GDPR-compliant chat

Remain HIPAA compliant, always

Instant & Asynchronous Messaging

Effective communication tools for all

Private & Group Chats

Impactful features to improve care

Chat & share during video calls

Send messages to all participants and securely share documents during on-going video sessions.

Composite image of app interface showing staff selection
Composite image of app interface showing staff selection

Real-time & asynchronous chat

Support urgent care delivery with real-time chat messaging. Open new revenue streams through asynchronous chat support.

Offer virtual private & group chats

Deliver one-to-one and both private and public group conversations all delivered in a convenient and confidential digital space.

Composite image of app interface showing staff selection
Composite image of app interface showing staff selection

Patients don't always want to talk

Expand your delivery of care vehicles through flexible, secure and convenient care. More efficient communication for both patient and practitioner.

Impactful Chat Features -
Delivering More Efficient Care

Feature rich chat

A modern chat platform tailored to healthcare professionals needs and challenges.

One-to-one chat

Secure and confidential chat conversations in real-time or asynchronously.

Private & public group chat

Engage multiple users in a group conversation. You can add users to an existing chat or create from scratch.

Offline messaging

Use push notifications to notify patients when new messages are available even when they are offline.

File sharing

Send your patients a wide range of file formats including text, picture, video and audio in real-time.

Chat moderation tools

Advanced moderation tools to ban users and message masking for profanity and unwanted sharing.

All fully HIPAA and GDPR-compliant

Fully HIPAA and GDPR compliant to provide a trustworthy, comfortable care experience.

Store message history

Store and retrieve your conversation history with your patients.

Multiple Staff

Always in touch with real-time & asynchronous chat

Utilize HIPAA compliant private and group chat with online and offline messaging. Secure file sharing for test results and more.

Upvio online medical chat
Upvio online medical chat
Notifications

Capture notes and information

Conveniently take notes from anywhere while chatting with patients, keeping records up to date all without needing pen or paper.

Capture notes and information
Capture notes and information
Weekly View

Custom notifications for everyone

How you comminucate, is up to you. Set dynamic email and SMS notifications for patients and staff. No-shows no more!

Custom notifications for everyone
Custom notifications for everyone
Weekly View

For teams large and small

Built to grow with your practice. User-based pricing allows you to control cost, add team members only when you need them.

For teams large and small
For teams large and small
Weekly View

Multi-staff appointments and bookings

Provide the option of inviting two or more staff to be present at the same time in the same appointment. Remote, hybrid, or in-person.

Multi-staff appointments and bookings
Multi-staff appointments and bookings
Weekly View

Coordinate staff, rooms and services

Set up rules to manage multiple staff, specific services, locations, and treatment rooms. Or don't, the choice is really yours.

Coordinate staff, rooms and services
Coordinate staff, rooms and services
Booking Form

See it all - sync all calendars

Say goodbye to calendar clashes! Sync calendars across your business and avoid double bookings. Availability at a glance

See it all - sync all calendars
See it all - sync all calendars

Features to up the ante!

Complex scheduling made easy

Run group and recurring bookings, ad-hoc appointments, and more. We provide the most powerful features in the industry.

Customizable booking pages

Easily create your own branded booking page, embed it into your website or simply share the link.

Powerful scheduling for teams

Manage multiple staff, businesses, locations and services. Set different roles with access level rights.

Custom notifications to all

Set dynamic email and SMS notifications for patients and staff. No-shows no more!

Sync all calendars across the team

No more calendar clashes! Sync all calendars and avoid double bookings.

Accept online payments

Credit card payments at the time of appointment setting to reduce no-shows.

Location flexibility

Ability to set virtual and physical locations for hybrid teams.

Reoccuring & ad-hoc appointments

Convenient setup of recurring appointment series. Create ad-hoc booking.

User-friendly dashboard

View upcoming appointments, SMS credits, reviews and feedback.

Individual practitioner settings

Select specific services for each member, their location, break times and more.

All fully HIPAA & GDPR-compliant

Services are fully HIPAA and GDPR- compliant to provide trustworthy care.

Digital intake via custom forms

Free up the front desk team with digital forms created with our no-code form builder.

Match staff to rooms & services

Manage multiple staff, services, different treatment rooms, locations - we can do it.

Multi-staff bookings

Provide the option of inviting two or more staff to be present at the same time.

Group bookings

You can even invite a group of patients to the same appointment.

The secret sauce has more than one ingredient

Don’t forget Upvio combines your appointment scheduling with secure telehealth tools in one powerhouse platform.

The Undisputed Rising Star
in Practice Management

Up the Ante with Upvio